Discover Our Free Crèche Services at Horizon

The Crèche

Welcome to Our Safe and Caring Crèche

At Horizon, we understand that balancing working out and family life can be challenging. We are delighted to offer our members a thoughtful and practical solution – a state-of-the-art, free Crèche service. We believe parents deserve peace of mind while they workout, and our Crèche is designed to provide a nurturing and secure environment for your little ones.

Our Crèche is not just another childcare facility; it’s a place where your children’s development and well-being are at the heart of everything we do. From a team of qualified and compassionate caregivers to a meticulously crafted play and learning environment, we have carefully curated every aspect to ensure your child receives the best care possible.

What to expect at The Crèche

How much?

The Crèche is free to members and £2.10 per 30mins to non-members

Opening Times

The Crèche is open Monday to Friday, 9.00 am until 12.30 pm. It is close on Bank Holidays

How long can I book for?

Slots of 30 minutes, 60 minutes and 90 minutes will be available for booking on a first come first serve basis via the Horizon app.

Booking The Crèche

You can book the Crèche over the telephone or via the Horizon app.

Havant: 02392 476026
Waterlooville: 02392 245900

New to The Crèche?

There is a sign-up form that parents need to read and sign on their first visit to the crèche.
We advise new customers to arrive 10- 15 minutes before they are booked to ensure all paperwork is completed and your questions are answered.
Your child may take up to three 30-minute sessions to settle fully.

Help with Swimming Lessons

Our Crèche team are here if you need help with Swimming lessons or looking after one child while you are swimming with the other.

For more information, ask one of our Crèche staff, subject to availability.

Can you book more than one child into the crèche at the same time?

You can book more than one child, but you have to call reception rather than booking on the app. Call Waterlooville on 02392 245 900 or Havant on 02392 476 026.

What is your ratio with children to adult?

Three children to one staff member ratio

Can I bring snacks in for my child or are they provided?

We do not provide snacks however snacks can be brought in. Strictly no nut products (including chocolate spread).

How does the swimming change over work?

We can collect your child from the pool at your preferred time, bring them into the crèche and get them dried and dressed. We can also change your child into their swim stuff in the creche and pass them into the pool to you as the parent, or we can offer to drop off the child and then pick back up service. We ask parents to ensure they book this correctly on the creche bookings to allow ratio numbers to be followed in the crèche.

Will you call me if my child doesn’t settle?

We will always inform the parent after 15 to 20 minutes if we cannot settle their child.

Can I book my friends child, in my name?

You can if the child is in your care at the time; however, friends cannot book for them if their parent is also in the centre.